Terms of Service

Tactical Panda provides event-management tools - schedules, volunteer check-in, button making, pit signs, and related features. Its core tools are currently offered free of charge. Some optional features, such as custom event branding, are limited to events with premium status. Premium status is arranged with us directly, is not paid for through the app, and may carry a fee that we will tell you about before you are charged. We may change, limit, interrupt, or discontinue any part of the service, or start charging for a feature, at any time. We will tell you the price and terms before you are charged, and the terms we agree with you for a paid feature apply in addition to these.

FIRST®, FIRST® Robotics Competition, FIRST® Tech Challenge and FIRST® LEGO® League are trademarks of FIRST® (For Inspiration and Recognition of Science and Technology), which is not overseeing, involved with, or responsible for this website. LEGO® is a trademark of the LEGO Group.

Team and event data retrieved from FIRST’s official APIs remains subject to FIRST’s own terms.

The service relies on outside providers, such as Google Firebase for sign-in and storage, an image host, email delivery, and FIRST’s APIs. We don’t control them and aren’t responsible for their outages, errors, or changes.

You are responsible for your account, for activity that happens under it, and for keeping your sign-in credentials secure. Tell us promptly if you think someone else has used your account. You must provide accurate information. Accounts are for adult event organizers and operators: you must be at least 18 years old and have reached the legal age of adulthood where you live to create or use an account. Parental permission does not make a minor eligible for an account. You may use the service only where applicable law allows it; this age minimum does not override local requirements.

If you use Tactical Panda for a school, team, nonprofit, or other organization, you confirm that you are authorized to accept these terms for it, and “you” then includes that organization. Our right to suspend or end accounts is described in “Suspension and termination” below.

Younger volunteers may participate in events through their event organizer without holding a Tactical Panda account. Organizers remain responsible for handling their information lawfully, providing appropriate privacy notices, and obtaining parental authorization where required. The adult-account restriction does not remove these duties.

Event organizers who upload volunteer rosters or other personal information are responsible for having the right to do so - for example, having collected that information with appropriate consent through their volunteer registration process. See the Privacy Policy for how the service protects volunteer contact details and how long volunteer data is kept.

Tactical Panda shows and stores what organizers and their registration systems provide. It does not verify anyone’s identity, age, background check, youth-protection screening, or training status. A status shown in the app (or its absence) is not a substitute for the checks that FIRST, your event, your school, or the law require, and organizers stay responsible for those checks and for who is allowed at their event.

Volunteer check-in data is handled according to the access and deletion arrangements in the Privacy Policy. Deleting an event removes its database records through the deletion operation; related cleanup can take longer, and downloaded or printed copies are not remotely erased.

You retain the rights you hold in content you provide. You must have permission to use uploaded text, logos, images, and other materials. You grant us the limited permission needed to host, process, format, display, and deliver that content to operate the service for you and your event. Branding images may be delivered through publicly accessible URLs; do not use image uploads to store confidential records.

We are not a party to your relationships with volunteers, teams, other organizers, or FIRST, and we are not responsible for what people do at or around events.

You agree not to:

• upload personal information you do not have the right to share;
• attempt to access other events’ data or bypass access controls;
• disrupt, overload, or reverse-engineer the service, or probe or test its security without our written permission;
• use bots, scripts, or other automated means to create accounts, submit forms, or send requests in bulk, other than through the service’s normal features;
• impersonate another person or misstate your role or affiliation;
• use the service to harass, harm, or endanger others, including minors;
• use the service for anything unlawful.

Closing your account. You can stop using the service at any time and close your account yourself from your account page. Deleting an account needs a recent sign-in and, when email delivery is set up, a one-time code sent to your address. If you are the Event Director of an event you created, you must delete that event first (the app does not currently let you hand the role to someone else) or contact us for help. Once we accept your request, your access stops and we start removing your account records. Our target is to finish within 30 days, and cleanup can need retries. The Privacy Policy explains what deletion covers and what can remain.

Our right to suspend or end access. We may suspend, restrict, or end your access to all or part of the service, and remove or lock content, if you break these terms or the law; if we reasonably believe your use puts people, data, the service, or others at risk; if we are required to by law or legal process; or if we stop offering the service or a part of it. We may also end your access for other reasons on reasonable notice. We will give notice, such as an email to your account address or a message in the app, where practical, but we may act without notice when the matter is urgent, when notice is prohibited, or when giving it would put security at risk. When we end access for reasons other than your breach, we will try to give you a reasonable chance to download what you need.

What happens when access ends. Your right to use the service ends. We may delete your account and content, or keep them locked, as described in the Privacy Policy. Event content that other members of an event still use has its own lifecycle and can remain for them. Volunteer records follow the retention and deletion schedule in the Privacy Policy. Copies you downloaded or printed are your responsibility. We may decline to let a person whose access we ended for cause open a new account.

What survives. These parts continue after your account ends: the permission you gave us to keep, process, and delete data as the Privacy Policy describes; records we are allowed or required to keep (such as accounting, security, and minimal account-deletion records); your responsibility for information you uploaded or downloaded; and the sections titled “Disclaimer of warranties,” “Limitation of liability,” “Indemnification,” “Governing law and venue,” “No class actions,” “Your local legal rights,” and “General.” Ending your account does not cancel anything that arose before it ended.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. To the fullest extent permitted by applicable law, we disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and availability.

We do not promise that the service will be uninterrupted, secure, or error-free; that schedules, judging assignments, check-in lists, staffing counts, printed materials, or other outputs will be correct or complete; that data from FIRST or any other third party will be accurate or current; or that data will never be lost or delayed. Keep your own copies of anything critical to running your event, and have a backup plan for event day, such as paper lists. Nothing we say, and nothing you find through the service, creates a warranty. Some places do not allow certain warranty disclaimers; in those places the disclaimers apply only as far as the law allows (see “Your local legal rights”).

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND THE PEOPLE WHO OPERATE, BUILD, HOST, OR CONTRIBUTE TO THE SERVICE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, OR FOR DISRUPTION TO AN EVENT (INCLUDING A MISSED, DELAYED, OR MISRUN SCHEDULE OR CHECK-IN), ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, UNDER ANY LEGAL THEORY, EVEN IF WE WERE TOLD THEY WERE POSSIBLE. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE AND (B) US$100.

These limits reflect that the service is provided free of charge or at low cost, and they apply whether the claim is in contract, tort (including negligence), or anything else. They do not limit liability that cannot be excluded or limited by law, such as liability for fraud, for death or personal injury caused by negligence, or for gross negligence or willful misconduct, and they apply only as far as mandatory law where you live allows (see “Your local legal rights”).

You agree to defend, indemnify, and hold harmless us and the people who operate, build, host, or contribute to the service from third-party claims, and from the resulting losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees), to the extent they arise from: (a) content or personal information you upload or enter, including not having the right, notice, or consent to provide it; (b) your breach of these terms or of the law; (c) your events and how you run them, including your dealings with volunteers, participants, teams, and parents or guardians; or (d) your infringement of anyone else’s rights.

We will tell you about a claim promptly, although a delay only reduces your duty to the extent it harms you. You may control the defense with counsel reasonably acceptable to us, and we may take part at our own cost. You may not settle a claim in a way that admits fault by us or places obligations on us without our written consent. You do not have to indemnify us for a claim to the extent it was caused by our own breach of these terms, gross negligence, or willful misconduct. If you are a government body, public school, or other organization that the law does not allow to give an indemnity, this section applies to you only as far as your law permits, and it applies to everyone only as far as mandatory law allows (see “Your local legal rights”).

These terms, and any claim or dispute arising from or related to them or the service, are governed by the laws of the State of Texas and applicable United States federal law, without regard to conflict-of-law rules that would apply another jurisdiction’s law. You and we agree that the state and federal courts located in Dallas County, Texas are the exclusive venue for any such claim or dispute, and each of us consents to personal jurisdiction in those courts and waives any objection to that venue, including any claim that it is an inconvenient forum.

This section is subject to “Your local legal rights.” If mandatory law gives you the right to have your local law apply, or to bring a claim in the courts where you live, nothing in this section takes that right away.

To the fullest extent permitted by law, you and we each agree to bring claims against the other only on an individual basis, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative action or proceeding. Unless you and we both agree in writing, no court may join or consolidate the claims of more than one person or preside over any class or representative proceeding. If any part of this waiver is found unenforceable for a particular claim, that part is severed for that claim only, the rest of these terms (including the venue clause) still applies, and that claim would proceed in the courts named above.

This section does not stop a public authority or regulator from bringing an action, does not stop you from taking part in or benefiting from a government enforcement action, and does not waive any right to collective redress that mandatory law says cannot be waived. There is no arbitration agreement in these terms.

Some places give people consumer-protection, data-protection, or other rights that a contract cannot waive or limit. If you are in one of those places, for example the European Economic Area, the United Kingdom, or Australia, nothing in these terms takes those rights away. In particular, the disclaimers, limits of liability, indemnity, governing-law, venue, and class-action sections apply to you only as far as the law that applies to you allows. Nothing in these terms limits the privacy rights described in the Privacy Policy or your right to complain to a data-protection regulator. If a court finds any part of these terms unenforceable, that part is limited to the smallest extent necessary and the rest stays in effect.

If we change these terms we will update this page and the date at the top. We will ask account holders to review and accept a new version before continuing to use account features. You can still access the policies and manage or request deletion of your account. A change never applies to a dispute that began before the change.

These terms and the Privacy Policy are the whole agreement between you and us about the service and replace earlier versions. If we do not enforce a term right away, we have not given up the right to enforce it later. You may not transfer your account or your rights under these terms without our consent; we may transfer ours to a successor of the service. The people and providers protected by the disclaimers, limits of liability, and indemnity above may rely on them. We may give you notice by email to your account address, in the app, or on this page.

Tactical Panda is run by an individual volunteer in the Great State of Texas, United States. Questions about these terms, and any notices to us: privacy@tacticalpanda.app. General help: info@tacticalpanda.app.